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TRAINING COORDINATOR
Sandy Lin 15/F,TOWER2
,BRIGHT CHINA,BUILDING1,BEIJING.
SKILLS
- Human Resource Development:Articulate
and effective communicator and trainer.Inspire a team
commitment to company goals,management objectives and
high quality performance standards.
- Computer systems:Skilled in use and
development of data collection,and spreadsheet programs
for accounting,statistical analysis and reporting functions.Assisted
in computer systems installations and full training of
employees.
- Troubleshooter:Analytical with and
established track record for identifying complex problems;resourceful
and inventive in developing and implementing creative
solutions with enhanced sensitivity to cost,efficiency
and deadlines.
EXPERIENCE
1993-Present Silver Guard Insurance Agency
TRAINING COORDINATOR
Develop training curriculum,aids and materials to instruct
staff in division operations,corporate policy and procedure,and
to maintain on-going personnel development in knowledge
of current practices,increase job performance skills and
maintain quality assurance for al office operations.
- Conduct highly effective classroom
sessions and hands-on training encompassing billing,benefits,insurance
industry regulations and relevant legal issues.
- Specialize in investigating medical
malpractice cases.
1991-1993 Orange community medical center
MANAGER
Managed and supervised daily credit and collections
operations with responsibility for client billing and managing
free care peograms.Controlled operating budget and contributed
to overall budget planning.Analyzed accounts status and
implemented appropriate collections procedures;facilitated
clear communications with service vendors;worked effectively
with attorneys in cases involving legal proceedings.
1987-1991 Contemporary Temps
ASSISTANT MANAGER
Collected insurance statistical data;implemented cost avoidance
programs and conducted training of temporary employees in
billing procedures,goverment benefits programs,health card
benefits issues,and insurance industry regulations.
EDUCATION
Bachelor of science in business
administration,1988
Coker College-Hartsville,SC
- Skills section draws attention to
candidate's acquired professional qualifications.
- Chrono-functional resume has the strength
of chronological format and the flexibility of functional
format.
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